dear AuntEm,

I can help unlock your SilverEm account .

Go to the lost password link. Enter the email address you used to register for this new AuntEm account (I've switched it over so now works for SilverEm). An activation email will be sent with a new computer-generated password. Be sure to click the link as soon as you get the email, as the code expires in 24 hrs for security (you'll have to submit a new request if that happens). Once you've unlocked SilverEm, you can change the password to whatever you like

Good luck, and welcome back


Doreen