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  #1   ^
Old Wed, Aug-13-14, 16:35
Maori's Avatar
Maori Maori is offline
Senior Member
Posts: 782
 
Plan: DANDR 2002
Stats: 432/180/200 Male 5 ft 11 inches
BF:
Progress: 109%
Location: Tucson, AZ
Default Ticker Factory

Hi All,

Not sure if this is the appropriate place to post so my apologies if its not.

Anyone have any issues when trying to edit/update their stats?

When i enter my PIN and click on edit/update it takes me to the screen to choose a ruler design like i am a new user. Its been like this for a few days now.

Anyone else currently experiencing this with their tickers by TF?
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  #2   ^
Old Wed, Aug-13-14, 16:47
JAnn's Avatar
JAnn JAnn is offline
Senior Member
Posts: 4,039
 
Plan: LC/GF/IF
Stats: 237.0/223.6/174.6 Female 5 ft 10 in
BF:42%.
Progress: 21%
Location: Central Arizona
Default

I had the same problem. I guess I'll wait to see if I can edit, if not, I'll look for another ticker.
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  #3   ^
Old Wed, Aug-13-14, 17:03
Sereen Sereen is offline
Senior Member
Posts: 1,632
 
Plan: Zero
Stats: 95/95/95 Female 50
BF:0
Progress: 36%
Default

Mine isn't TF, but it does (or doesn't do) the same thing.
I like it, so I've just kept creating a new one of the same thing.
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  #4   ^
Old Wed, Aug-13-14, 18:04
Sereen Sereen is offline
Senior Member
Posts: 1,632
 
Plan: Zero
Stats: 95/95/95 Female 50
BF:0
Progress: 36%
Default

I found an email contact address for mine: (supportATwdwinfo.com), so I emailed them and we'll see.

Did you try their comment page for support? They state they can't answer all the questions they get, but hopefully they prioritize by who needs technical support vs just questions.
http://www.tickerfactory.com/ezticker/feedback.php
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  #5   ^
Old Wed, Aug-13-14, 20:26
Maori's Avatar
Maori Maori is offline
Senior Member
Posts: 782
 
Plan: DANDR 2002
Stats: 432/180/200 Male 5 ft 11 inches
BF:
Progress: 109%
Location: Tucson, AZ
Default

No but i did now. Cheers for the link. I don't use their ticker per say but have been logging my weigh in since day 1 on that site so i like to check my trend line every now and then.
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  #6   ^
Old Fri, Aug-15-14, 16:22
Maori's Avatar
Maori Maori is offline
Senior Member
Posts: 782
 
Plan: DANDR 2002
Stats: 432/180/200 Male 5 ft 11 inches
BF:
Progress: 109%
Location: Tucson, AZ
Default

Looks like i was able to update my weight data...
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  #7   ^
Old Fri, Aug-15-14, 17:05
Sereen Sereen is offline
Senior Member
Posts: 1,632
 
Plan: Zero
Stats: 95/95/95 Female 50
BF:0
Progress: 36%
Default

YAY! Glad you were able.
Support for mine never contacted me!
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