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  #1   ^
Old Thu, Nov-05-15, 10:09
Bonnie OFS Bonnie OFS is offline
Senior Member
Posts: 2,573
 
Plan: Dr. Bernstein
Stats: 188/150/135 Female 5 ft 4 inches
BF:
Progress: 72%
Location: NE WA
Default changed e-mail

Hi -

I changed my e-mail address but I'm not getting replies. Did I do something wrong?
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  #2   ^
Old Sat, Nov-07-15, 02:50
Kristine's Avatar
Kristine Kristine is offline
Forum Moderator
Posts: 25,639
 
Plan: Primal/P:E
Stats: 171/146/150 Female 5'7"
BF:
Progress: 119%
Location: Southern Ontario, Canada
Default

Hi. This is my guess, and I'll ask the other mods to double check: the forum software wants to send the individual emails to your old address. I think you would have to unsubscribe from them by logging into your old account and clicking the 'unsub' link for each thread. Then, resubscribe to those threads.

Good luck.
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  #3   ^
Old Sat, Nov-07-15, 08:56
doreen T's Avatar
doreen T doreen T is offline
Forum Founder
Posts: 37,220
 
Plan: LC paleo
Stats: 241/188/140 Female 165 cm
BF:
Progress: 52%
Location: Eastern ON, Canada
Default

No need to do anything with subscriptions .

When a member changes their email address, an automated email is sent to the new address. The member must click the confirmation link in that email; until they do they won't be able to post. Once they've clicked the link, they'll see a "thank you" pop-up message and that's it, they're good to go. Since Bonnie was able to post her message above after updating her email, it's clear that the confirmation email was sent successfully to the new address and clicking the link worked as it should

I think the problem may be one of two things:
  1. If a member has their subscriptions set to "instant email notification", they will only get a notification for new posts made since the last time they visited a thread. If they keep clicking on the thread to check for new posts .. well, that counts as a visit .. so no notification will be sent.
  2. I've noticed recently that some (not all) notification emails have been delayed by an hour or two. Not sure what's up with that, but at least the notifications do eventually arrive in my inbox.

Hope that helps

Doreen
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  #4   ^
Old Sat, Nov-07-15, 09:43
Bonnie OFS Bonnie OFS is offline
Senior Member
Posts: 2,573
 
Plan: Dr. Bernstein
Stats: 188/150/135 Female 5 ft 4 inches
BF:
Progress: 72%
Location: NE WA
Default

I did get this reply! So maybe it's working now.

Thank you.
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