Hi, I don't really have an answer for your question...except keep trying!!! I did want to ask you how you like Pilates though. I bought the videos about 3 months ago and then had to move across the state so everything else was put on hold until we get settled. I'm very interested in starting but needed a little encouragement.....are you happy with the results you're feeling/seeing? Thank you for any input you can give me.....Good Luck!!!