Nucleus
Fri, Jun-08-07, 17:20
Spouse wanted a treadmill 3 years ago. After much shopping, we
found one nearest to our needs, a Keys Fitness Discovery 420
treadmill, total cost was over $1000, not a cheap one at that
time. No complaint when their office in Garland, TX replaced
defective parts after treadmill was delivered.
Published warranty states 10 years on motor. Our motor became
very noisy at 3 years old. Contacted service department. After
considerable communication, replacement motor was shipped and
received. It was noted that REPLACEMENT MOTOR WAS NOT NEW.
HERE IS MY COMPLAINT: Detailed warranty info is not
abundantly available until you purchase this product and get
the owners manual. Fine print in warranty states "Keys may
replace defective parts, or at the option of Keys,
serviceable used parts".
PLEASE GIVE CAREFUL CONSIDERATION TO WARRANTY INFO BEFORE
PURCHASING ANY TREADMILL.
found one nearest to our needs, a Keys Fitness Discovery 420
treadmill, total cost was over $1000, not a cheap one at that
time. No complaint when their office in Garland, TX replaced
defective parts after treadmill was delivered.
Published warranty states 10 years on motor. Our motor became
very noisy at 3 years old. Contacted service department. After
considerable communication, replacement motor was shipped and
received. It was noted that REPLACEMENT MOTOR WAS NOT NEW.
HERE IS MY COMPLAINT: Detailed warranty info is not
abundantly available until you purchase this product and get
the owners manual. Fine print in warranty states "Keys may
replace defective parts, or at the option of Keys,
serviceable used parts".
PLEASE GIVE CAREFUL CONSIDERATION TO WARRANTY INFO BEFORE
PURCHASING ANY TREADMILL.